Payment providers are adapters. A success redirect is never payment proof; signed provider state or authorised manual recording is required.

Quotes, invoices & payments

Keep estimates, accepted quotes, invoices, payments, refunds and outstanding balances aligned to the customer and agency record.

  • Versioned quotes
  • Configurable taxes and currency
  • Pending, failed and refund states
  • Manual/external payment evidence

How the workflow connects

Each step stays visible, accountable and linked to the originating work record.

Define the policy

Configure the rules, scope, ownership and evidence expected for this workflow.

Use the record

Keep the action tied to a customer, job, resource request or settlement.

Review exceptions

Make failed, pending, disputed and unavailable states visible.

Improve the loop

Use reconciled history to guide the next operational decision.

Connect this workflow to your operation

See how the operating model can be configured around your people, branches, policies and service promise.